77 Car Rental, based in Warsaw, Poland, offers a diverse fleet of vehicles for both individual and business customers, catering to short-term and long-term rental needs. Established in 2016, the company has positioned itself as a reliable player in the car rental market by focusing on convenience, flexibility, and affordability. Through its user-friendly online platform, customers can easily browse and book vehicles, enhancing the overall rental experience. Strategically, 77 Car Rental’s growth, reflected in a significant increase in sales and assets, aligns with the increasing demand for flexible transportation options in Poland, particularly in urban centers like Warsaw, making it a competitive option in the local market.
Case Study
77 Car Rental
Customers onboarded within 6 months
0
+
Raised in venture funding
0
M+
About the Client and Project
77 Car Rental is a company based in Warsaw, Poland, specializing in passenger car rental and leasing services. Established on May 20, 2016, the company operates from its headquarters at Ul. Domaniewska 37/2/43 in Warsaw. In 2023, 77 Car Rental reported a net sales revenue increase of 35.37% and a growth of 21.12% in its total assets, reflecting a positive trajectory in its operations.
The company offers a variety of vehicles for rent, catering to medium and small businesses, self-employed individuals, and private customers. Their fleet includes a range of vehicles to meet diverse customer needs.
Additionally, 77 Car Rental provides an online platform that allows users to browse available vehicles, compare prices, and select rental dates, enhancing the convenience for customers seeking flexible transportation options.
Project Duration
Underway 11+ Months
Engagement Model
As per Requirements
Background and Strategic fit
Challenges faced by 77 Car Rental :
- Facing competition from both local and international car rental companies with larger fleets and more established brands.
- Struggling with demand fluctuations due to seasonal tourism trends and economic instability, affecting rental volumes and consistent revenue.
- Managing and maintaining a diverse vehicle fleet, ensuring cars are in good condition and minimizing associated costs.
- Meeting evolving customer preferences, including the growing demand for eco-friendly or electric vehicles.
- Continuously upgrading technology to provide seamless digital experiences and stay competitive in the rapidly changing market.
77 Car Rental called on Devinlabs to address several challenges, enhance the platform’s usability, and improve the overall customer experience. The project aimed to streamline the vehicle booking process, boost customer engagement, and ensure seamless functionality across the platform. The goal was to enhance the booking experience, optimize fleet management, and ensure the company’s position as a leading car rental provider in Warsaw, ultimately driving growth and increasing its competitive edge in the local market.
Services Offered
Car Rental
A wide range of vehicles available for short-term and long-term rental, catering to both individual customers and businesses.
Fleet Options
Customers can choose from a variety of cars, including small cars, sedans, and larger vehicles to meet different transportation needs.
Online Booking
A user-friendly online platform for browsing, booking, and managing vehicle rentals, providing convenience and flexibility for customers.
Flexible Rental Periods
Offering flexibility in rental duration, allowing customers to rent cars for daily, weekly, or monthly periods based on their needs.
Business Solutions
Tailored rental options for businesses, including corporate car leasing and fleet management services.
Customer Support
24/7 customer service for assistance with bookings, inquiries, and any issues that may arise during the rental period.
Insurance Options
Insurance coverage options available for added protection during the rental process.
Challanges
01
Demand Fluctuations
- Variations in customer demand due to seasonal changes, economic conditions, and travel trends, affecting consistent revenue generation.
02
Fleet Maintenance
- Ensuring all vehicles in the fleet are well-maintained and in good condition, while managing associated costs.
03
Adapting to Technological Trends
- Keeping up with rapid technological advancements to offer seamless user experiences, such as mobile app features or digital payment options.
04
High Competition
- Intense competition from both local and global car rental companies with more extensive fleets and well-established brands.
Courier API Integration
User Flow
User Flow in website design refers to the sequence of steps a user takes to accomplish a task or reach a goal. It involves guiding users seamlessly through various pages and interactions to ensure a smooth and intuitive experience. By optimizing user flow, designers enhance usability and increase user engagement on the website.
Optimizing UX: Crafting a Research Plan
Crafting an effective research plan for optimizing user experience involves defining clear objectives, selecting appropriate methodologies, and gathering relevant data. By meticulously planning each step, designers can gain valuable insights into user behavior and preferences, informing iterative improvements to the product. A well-executed research plan is instrumental in creating user-centric designs that resonate with the target audience.
Design System & Style
We developed a design system to enhance consistency and streamline the client’s workflow, saving time during feature development. This initiative aims to elevate the website’s overall process and user experience, ensuring efficiency and cohesion across all aspects of design and implementation.
Demos And Pages
Focusing on challenges often enhances the creativity and efficiency within 77 Car Rental, allowing the company to maintain its agile and dynamic nature. As a result, the team is composed of highly skilled professionals who are not only experienced but also driven by innovation, adapting quickly to the demands of the industry and continuously pushing the boundaries to offer the best customer experience.
Home
About Us
Rent
Contact Us
LET'S CHAT
Have a new project in mind? Let’s discuss it!
Fill out our quick inquiry form, and we’ll be in touch to bring your ideas to life.
